Application Performance Management: Putting the User in the Driver’s Seat

Application Performance Management: Putting the User in the Driver’s Seat

An article written and published in December 2012.

“These users are now in the driver’s seat. To meet their needs, IT must monitor not only the performance of mainframe components but also the performance of transactions from the user’s point of view. Additionally, IT must gain visibility across the entire path taken by transactions as they traverse the various application components, both mainframe and distributed. A major challenge is understanding how each individual component that supports the user can be kept current.”